Mr. Saji Kumar
Market Probe - Asia-Pacific & Middle East
He leads client consultations and oversees design, implementation and management of customer satisfaction, loyalty and advocacy practices in both the Asia-Pacific and Middle East regions. He focuses on providing clients with insightful and effective growth strategies, covering such diverse industries as Banking, Insurance, Manufacturing, Consumer Electronics and Travel & Tourism.
His client experience also spans the globe, including such Fortune 100 firms as Procter & Gamble, General Motors, IBM, Intel, Agilent Technologies, Anheuser-Busch, Kimberly Clark, Nestle, Samsung Electronics, Fuji-Xerox, CIGNA and more. His category experience encompasses Finance, High-Tech, Consumer Electronics, Telecom, Automotive & Industrial, Airline & Transportation, FMCG, Retail, and Media & Entertainment industries.
Saji is a frequent speaker at conferences and seminars throughout the Asia Pacific and Middle East regions, and holds Bachelor’s and Master’s degrees in Statistics from Madras University in India. He has also completed all relevant course work for a Ph.D. degree in Applied Mathematics from the University of Nebraska in the United States.